Management-9

1.       Radhakrishan Committee on higher education (1948) recommended  6 % of total college budget for college librarian

2.       Mudaliar commission on secondary education (1952- 53)

3.       Kothari  commission on education (1964) recommended 10% of total college budget for college library

4.       K. N. Raj Commission recommended 20% of total college budget for college library

5.       Karnataka State University Review Committee , headed by K. N. Raj (1979)

6.       All India seminar on School libraries in 1962 in Bangalore which was directed by Ranganathan

7.       Four important characteristics of services and non-profit organizations are-

-          Intangibility

-          Inseparability

-          Heterogeneity

-          Perishability

8.       ‘Service management’-

-          Libraries are basically paternalistic, service oriented and not for profit organizations , so it’s called Service management.

9.       Three important characteristics for a library manager-

-          Interpersonal role

-          Informational role

-          Decisional role

10.   Grapevine means-

-          The informal means by which information is transmitted in an organization

11.   What is Span management-

-          The no. of direct subordinates reporting to any manager

12.   Synergism means-

-          The cooperative action of two or more persons coming together to accomplish more than they could do separately

13.   Clue page –

-          A secret page chosen and uniformly used in all documents belonging to a library for writing the acc. no. This will be unnoticed by readers but could be used in identified the document in case of theft etc. even if the title has been removed.

14.   Nomenclature means-

-          A set or system of means as used in a particular science or art

15.   Schematic means-

-          A generalized diagram of a scheme

16.   Fly leaf means-

-          A blank page in the front or the back of a book

17.   Inventory means-

-          A detailed list

18.   Patron means-

-          Users, clientele of a library

19.   Physical facilities and environment are three types –

-          Marketing of services

-          Quality of services

-          Customer (user) studies

20.   Principles of organizational structures are two-

-          Principles of unity of objectives

-          Principles of unity of efficiency

21.   Normally a book self of standard –

-          85cm run, can hold 25 books or 15 bound volumes of periodicals

22.   A standard library rack is 145 cm height and self depth is 25 cm

23.   Gangway space minimum 1.30 meter distance between the centre of two rows of double sided racks

24.   An economic catalogue cabinet required about 1.75 sq.mtr (20 sq.ft) area.

25.   General norm is to provide about 250sq.ft areas for librarian

26.   125-150sq.ft for deputy librarian

27.   50 sq. ft for clerical staff

28.   Law book get higher discount

29.   Govt. publications carry no discount at all

30.   Four types of book orders are-

-          Specific order

-          Blanket order

-          Standing order

-          Pre-paid order

31.   NBA-  The NBA is an agreement signed in 1929 (revised 1933) by the library association, the publisher association and the association of book seller of Great Britain and Ireland. This trade agreement prevents price cutting in books by prescribing a uniform commission for libraries.

32.   Full from of NBA is –

-          Net book agreement

Management-8

1.       Who was suggested that three performance criteria for library service, i.e. Quality , time and cost-

-          Lancaster

2.       Blank leaf at the beginning or end of a book is called-

-          Fly leaf

3.       Modular form of library building means-

-          One hall is constructed at every story

4.       The criticism on classical and scientific schools of management is-

-          Neglect individual personality

5.       Time and cost factors are important on-

-          Program evolution and review technique

6.       Which method is more important in cost benefit analysis of a system-

-          CPM

7.       The most of the expenditure in library budget is-

-          Pay salaries of the staffs

8.       How many parts are found in annual reports of  libraries –

-          Two, Descriptive and statistical

9.       PERT is used for-

-          Job analysis

10.   PERT is –

-          One of the network technique

11.   Zero based budget is more emphasis on-

-          Retrospective activities

12.   Study carrels are related with-

-          Researchers and academic staffs

13.   What is master chart-

-          A chart which depicts the structure of an entire organizations is called master chart

14.   Leadership are-

-          3 types, i.e. autocratic, democratic and free rein

15.   Who wrote the book, ‘ The practice of management’-

-          Drucker

16.   The success of decision making depends on-

-          Information available, environment and planning

17.   MIS is one of the fundamental tools of problem solving and-

-          Decision making

18.   Characteristic  of MIS-

-          Flexibility

19.   Informal assessment is one of the principles of –

-          Supervision

20.   Who wrote, ‘ Management techniques for librarians’-

-          Evans

21.   Who wrote, ‘Library manual ‘

-          Ranganathan

22.   Arrangement pattern of the Shelf list is-

-          Classified

23.   Main aim of circulation is-

-          Maximize the availability of library documents

24.   Bay guides are related with-

-          Stack room

25.   Fund for special library-

-          Parent body

26.   Who said ,’ there should be one manager and one plan for all the operations which have same objectives’-

-          H. Fayol

27.   Who wrote, Guidelines for planning of libraries and information centers’

-          S. Seetaraman

28.   Who wrote, Management Information Systems-

-          J. Kanter

29.   Who wrote, Developing library collection-

-          Evans

30.   Who wrote, cost control handbooks –

-          R. M.S. Wilson

31.   Who wrote, Marketing for non-profit organizations-

-          P. Kotler

32.   Who wrote Communication media –

-          P. N. Malhan

33.   Scalar chain refers to –

-          Hierarchy

34.   Publicity is related with-

-          Public relation

35.   Strategies provide a frame work for-

-          Objectives

36.   Who said , human begins as a vital machine-

-          R. Owen

37.   A distinct quality or feature is known as-

-          Trait

38.   The main objective of network analysis is –

-          Minimizing the total project cost

39.   Emphasis on qualification is one of the limitations of –

-          System analysis

Management-7

1.       Trade discount on library book purchasing is-

-          10%

2.       Ad-hoc grant is used for-

-          Special purchases

3.       Rows of shelves in the library-

-          Tiers

4.       Tower stacks are arranged along the walls-

-          Walls

5.       Who is the secretary of university library’s –

-          Librarian

6.       Display racks are –

-          3 types,

-          i. Pigeon hole

-          ii. Step type

-          iii. Inclined  type

7.       Depth of pigeon hole is-

-          30 cm

8.       what is plan grants-

-          UGC grants for academic library

9.       Training policy is widely laid down and practiced in most organization to build up-

-          Staff skills

10.   The steps of bill passing work are-

-          1. Checking

-          2. Certifying

-          3. Passing

-          4. Transmitting

11.   What is organizational learning-

-          It is a process of obtaining new skills through involvement

12.   The actual floor height  of library building is-

-          8ft

13.   The main policy of library is-

-           use of books

14.   Organizational structure are-

-          Line, staff and functional form

15.   Standard book number provided by-

-          UK

16.   Standard book number became international and renamed –

-          ISBN

17.   Full from of ISBN-

-          International standard book number

18.   ISBN has how many digits-

-          13

19.   Components of ISBN-

-          Group Identifier, Publisher identifier, Title of the book identifier & check digit

20.   Bar code technology is used-

-          Circulation section

21.   Bar code system was 1^st used in library field-

-          Comden Public library

22.   What is pamphlet-

-          It is a document of less than 49 pages

23.   Serial publication means-

-          Published after a definite period of time by the same name

24.   Periodicals means-

-          It is published in parts or volumes at regular intervals

25.   Which is the main base of any library-

-          Good collection

26.   In aspect of library, functional authority is –

-          Coordinators

27.   Functional authority means-

-          Supervisory power

28.   What is the best structure of a library-

-          Functional structure

29.   Line structure follows-

-          Vertically downward

30.   Who told, organization is a machine-

-          Wilson and Tauber

31.   Which guidelines is following to make a library system-

-          BIS standard

32.   Full form of TQM-

-          Total quality management

33.   TQM was started at-

-          1970

34.   How TQM can be employed in libraries and information centre-

-          Appling ISO

35.   Main function of TQM is-

-          Continuous  improvement in products and service

Management-7

1.       Trade discount on library book purchasing is-

-          10%

2.       Ad-hoc grant is used for-

-          Special purchases

3.       Rows of shelves in the library-

-          Tiers

4.       Tower stacks are arranged along the walls-

-          Walls

5.       Who is the secretary of university library’s –

-          Librarian

6.       Display racks are –

-          3 types,

-          i. Pigeon hole

-          ii. Step type

-          iii. Inclined  type

7.       Depth of pigeon hole is-

-          30 cm

8.       what is plan grants-

-          UGC grants for academic library

9.       Training policy is widely laid down and practiced in most organization to build up-

-          Staff skills

10.   The steps of bill passing work are-

-          1. Checking

-          2. Certifying

-          3. Passing

-          4. Transmitting

11.   What is organizational learning-

-          It is a process of obtaining new skills through involvement

12.   The actual floor height  of library building is-

-          8ft

13.   The main policy of library is-

-           use of books

14.   Organizational structure are-

-          Line, staff and functional form

15.   Standard book number provided by-

-          UK

16.   Standard book number became international and renamed –

-          ISBN

17.   Full from of ISBN-

-          International standard book number

18.   ISBN has how many digits-

-          13

19.   Components of ISBN-

-          Group Identifier, Publisher identifier, Title of the book identifier & check digit

20.   Bar code technology is used-

-          Circulation section

21.   Bar code system was 1^st used in library field-

-          Comden Public library

22.   What is pamphlet-

-          It is a document of less than 49 pages

23.   Serial publication means-

-          Published after a definite period of time by the same name

24.   Periodicals means-

-          It is published in parts or volumes at regular intervals

25.   Which is the main base of any library-

-          Good collection

26.   In aspect of library, functional authority is –

-          Coordinators

27.   Functional authority means-

-          Supervisory power

28.   What is the best structure of a library-

-          Functional structure

29.   Line structure follows-

-          Vertically downward

30.   Who told, organization is a machine-

-          Wilson and Tauber

31.   Which guidelines is following to make a library system-

-          BIS standard

32.   Full form of TQM-

-          Total quality management

33.   TQM was started at-

-          1970

34.   How TQM can be employed in libraries and information centre-

-          Appling ISO

35.   Main function of TQM is-

-          Continuous  improvement in products and service